Question 1

When is my coffee roasted?

Accepted Answer

Every order is roasted fresh after you place it. We don't warehouse pre-roasted inventory. Your coffee is prepared in small batches and shipped promptly.

Question 2

How long will my coffee stay fresh?

Accepted Answer

For the best flavor, enjoy your coffee within 4–6 weeks of the roast date. It remains safe to drink longer, but the brightest flavors are best during the first month.

Question 3

How should I store my coffee?

Accepted Answer

Store your coffee in a sealed container in a cool, dry place away from light. Avoid refrigeration or freezing, as moisture can affect flavor.

Question 4

What does "Smoothly Balanced" mean?

Accepted Answer

First Light Coffee is roasted for balance — not overly acidic or bitter. It's designed to be smooth, approachable, and easy to enjoy every day.

Questions About First Light Cafe

☕ Brewing & Product Questions

🚚 Shipping & Orders

💳 Returns & Order Issues

FAQ

Questions About First Light Cafe

When is my coffee roasted?

How long will my coffee stay fresh?

How should I store my coffee?

What does "Smoothly Balanced" mean?

☕ Brewing & Product Questions

What What grind should I choose?

Are your single-serve pods compatible with Keurig® machines?

Is your decaf chemical-free?

Are your flavored coffees artificially flavored?

🚚 Shipping & Orders

How long does shipping take?

Where does my coffee ship from?

Can I change my shipping address after placing an order?

What if my package is delayed or lost?

💳 Returns & Order Issues

Can I return coffee?

What if my order arrives damaged or incorrect?